What ID Documents Do We Accept?
Find out which forms of ID and proof of address we can accept.
All customers and company officers are required to provide valid identification, and in some cases, you may also be asked to submit proof of address. We have partnered with Onfido to provide a simple and secure process for submitting your ID and address documents. Please see the acceptable document types below.
ID Verification
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All countries: A biometric or machine-readable passport
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UK: Driving licence, biometric residence permit (valid or up to 18 months expired), residence card, or Frontier Worker Permit
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Ireland: Biometric or machine-readable passport, or Irish Passport Card
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EU/EEA/Channel Islands/Isle of Man: Photocard driving licence or biometric ID card
Please note: if you are a non-UK resident outside of the EU/EEA, you must provide a valid passport. Unfortunately, we are unable to proceed with your order without one.
Proof of Address
In some cases, you may be asked to provide a proof of address document to confirm your current residential (home) address. This is always required for non-UK residents. The document must be:
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A bank statement or utility bill (gas, water, or electricity)
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Clearly addressed to you.
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Clearly displaying your full residential address (not a business address).
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Dated within the last 3 months.
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In the original format (e.g. a downloaded PDF, not a screenshot).